Information technology services provider Xerox Corporation XRX expanded its automation software portfolio, with the latest release being powered with accelerated adoption of robotic process automation (“RPA”) services. The automation package is being offered as a part of the Xerox ClearSight suite of products.
Xerox ClearSight Automated Intelligence, a general purpose software, was designed to imitate human actions by routing and/or processing data based on some particular rules. The software works with a range of data sources (like emails, spreadsheets) and can be programmed to execute tasks ranging from simple routines to intricate processes.
This software builds a user interface or communication link that can read data entering a definite process via a business app, web app or contact center, and can subsequently direct the data to the proper application or process.
Xerox’s robotic software – The Xerox ClearSight Case Management– can fashion a user-friendly, wholly integrated product that can be applied in diverse industries. The software controls the business process workflow and what users see on their computer screens.
The business process outsourcing industry is in a momentous phase where mature automation tools are easily available and can redesign routine, manual tasks – like data entry, thus freeing humans who can subsequently be re-deployed to higher value roles. The industry is seeing an increasing number of clients who want to speed up their adoption of automation tools, and Xerox’s new, packaged offerings are well placed to capitalize on the same, with their faster deployment and enhanced time to value features.
Automation has the power to bring about a dramatic change in how business processes are performed, at the same time delivering tangible benefits of scalability, improved accuracy and cost efficiency. Automation enables improved productivity, expanded margins and better efficiencies in client operations, and allows employees to be redeployed to higher value tasks.
As an established leader in process automation, Xerox is striving to make the technology accessible and available for mainstream deployment across several industries. Xerox is embedding automation tools across its portfolio — from finance and accounting processes, to customer care centers, to the healthcare sector. The company has reaped the benefits of workflow automation on its managed print services.
Several of Xerox’s clients have already applied automation tools, including New Jersey’s oldest and largest health insurer Horizon Healthcare Services, Inc., and the State of New Mexico Medicaid.
Xerox currently has a Zacks Rank #4 (Sell). Other stocks that look promising and are worth a look now in the industry include Rentrak Corporation RENT, Vectrus, Inc. VEC and WageWorks, Inc. WAGE, each carrying a Zacks Rank #2 (Buy).
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