Accenture plc (ACN) announced last week that its service had been chosen by the District of Columbia to help the Department of Health Care Finance (DHCF) meet its health care reform deadlines. Although the financial benefit for Accenture remains unclear as of now, this is likely to be a big deal given the expected scale of operations.
The reform basically involves the integration of data related to health records and records of persons providing human services to improve the accessibility and efficiency of the whole system and also make it more effective.
The system developed by Accenture will help DHCF meet the guidelines chalked out by the District’s Healthcare Reform Implementation Committee. This will ultimately lead DHCF to deliver better health care as well as human services.
Apart from this, Accenture also announced its success in deploying its services to Rio De Janeiro-based government call center, 1-RIO. Leveraging Accenture’s Lean Six Sigma and data analytics, the call center has successfully delivered different municipal services and solved numerous problems of the 6 million citizens in no time.
The average time to resolve the problems through the system came down dramatically to less than 5 hours from 35 hours. The call center is celebrating its first anniversary.
Accenture’s comprehensive service offerings have made it one of the key IT service providers. A large product and service base has also lent the company a leading edge in the competitive market. Accenture has regularly won deals from all industrial sectors as well as the fed vertical.
Though Accenture’s deal prospects look bright, the huge number of government deals (which carry low margins), stiff competition from IBM Corp. (IBM) and significant European exposure may temper its growth going forward.
Currently, Accenture has a short-term Hold rating, denoted by the Zacks #3 Rank.
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