Zacks Investment Research downgraded shares of EGAIN COMM CORP (EGAN) from NEUTRAL to UNDERPERFORM on May 23, 2012, with a target price of $3.60.
eGain Communications Corp. provides a multi-channel, online customer communications platform designed to help companies meet the growing demands of Internet-based communications. eGain markets software products that enable online customers to communicate through each of the three main channels for online customer communications: email, real-time and self service. These applications operate on a platform that provides for shared work flow, routing, archiving, reporting and knowledge management capabilities across these different channels.
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