NEW YORK, May 31, 2011 /PRNewswire/ — 1-800 We Answer, Inc., a nationwide answering service provider based in New York City, has finalized its purchase of Ameritel, Inc. of Montgomery, Alabama. 1-800 We Answer operates eleven United States call centers from its New York City headquarters, strategically expanding local answering service support to different areas of the United States by opening or expanding call center locations in cities experiencing growth and renewal.

Ameritel bolsters 1-800 We Answer’s presence in the Southeastern United States alongside its three other regional locations in Jacksonville, Miami and Baton Rouge.

When it comes to creating advanced answering service for local Alabama businesses, 1-800 We Answer account managers carefully evaluate the needs of each client. Using advanced answering service software designed to support small and mid-sized business telecommunications, clients gain customizable features that help them effortlessly support their phone lines. Calls forwarded to the answering service are answered in the company’s name, and the agent acts on behalf of the client in taking messages and relaying information.

A professional answering service helps handle all types of routine calls to manufacturing plants, including routine calls from employees, safety calls and emergency notifications. Medical and law offices, small businesses and residential service providers in Montgomery all rely on local answering service to stay in touch with their callers. Answering service provides the telephone support for the hundreds of businesses serving residential communities, like plumbers, electricians, landscapers, arborists, pool cleaning services and general contractors. While some businesses need customer and client services 24 hours a day, other businesses may opt for part time and overflow answering service.

With its expertise in supporting government agencies and non-profit organizations, We Answer provides comprehensive telephone answering service for any organization engaged in public service, social and community work in the Montgomery capital region.

“Montgomery leadership’s commitment to community renewal is drawing many companies to the region,” stated Robert Porter, President. “1-800 We Answer made a decision to purchase a local answering service because we recognize that Montgomery is an exciting place to live and work. We want to be a regional business resource that companies throughout Alabama and the South rely on to provide great customer service support for their clients when we answer their phone lines.”

About 1-800 We Answer, Inc.

1-800 We Answer, Inc. is a business services company that provides call center service to a nationwide list of client companies. The Company continues to build a nationwide network of local answering services that help clients find ways to interact and communicate with their callers more effectively. Telemarketing experience and telephone market research call center expertise complement call center and telephone answering service for small business. 1-800 We Answer’s mission focuses on providing telephone answering, call center, virtual office and phone system services to businesses, government agencies, and universities nationwide.

Contact: Robert Porter, +1-212-868-1121, rob@weanswer.com

SOURCE 1-800 We Answer, Inc.